Sent: Wednesday, 21 December, 2011 4:08PM
Subject: Online feedback forms
Totally Bad experience today:
1) Very slow service when serving
2) Garlic bread not fresh
3) Requested for warm water but given hot water
4) Desserts different from what is in the menu
5) Slow when request for bill. Be it sitting down or going straight to counter
5) Staff unsure in usage of 1for1 vouchers. Was told that vouchers can be used before entry into restaurant. Upon payment was told that voucher could not be used. Confirmed by manager but upon clarification, she later said that it can be used.
WIL.
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