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Sent: Monday, November 22, 2010 10:51 PM
Subject: MISS AGNES LIM , MR MOHAN DAS AND MR WARREN - PLEASE COMMEND THEM FOR RENDERING EXCELLENT SERVICE TO ME !‏‏‏‏‏‏‏‏
 
Dear  General  Manager

JP  Pepperdine  Group  of  Restaurants   ,
 
I went to Eatzi Gourmet  @  Safra Yishun Country Club on 17 November 2010 at 6.30 pm .  I made my way to
the restaurant and met Miss Agnes Lim  ( Restaurant Manager ) , Mr Mohan Das  and  Mr Warren  who were on duty and
requested for a good seating location which they  were able to assign to me.
 
  After placing my order , Mr Mohan Das continued speaking with me to get to know me better .  This is not first time that
I  have patronised this restaurant since I am a SAFRA Club Life Member for the past 20 years and come over to Eatzi Gourmet
to dine very often .  During my dining experience ,  Mr Mohan Das came by a few times to see if everything was well and checked with me whether I needed anything else from the menu . 
 
 I was in the restaurant for 2 hours and Agnes , Mohan and Warren had rendered excellent service to me during my dining expereince.
At the end of my visit to the restaurant, I could sense the self-confidence they had in themselves  and the pride that they had to serve me during that afternoon .  I am resolved to visit the restaurant in the near future knowing that I will receive excellent service from them  !
 
  Please commend Miss Agnes Lim , Mr Mohan Das and Mr Warren for rendering excellent service to me during my dining experience on that day !  I would appreciate if you could contact me to share with me what you have in mind to recognise their efforts and
contributions at  Eatzi Gourmet  @  Safra Yishun Country Club   .
 
 Looking forward to hearing from you !
 
 Regards,
E. Tay

 
Core Value Statement : A customer-oriented company that provides consistent, quality food and service of the best value