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Sent: Sunday, August 01, 2010 4:01 PM
Subject: Compliment to Mr Colin, Outlet Manager of Marina Square Jack'sPlace Restaurant
I'd like to applaud the staffs of Marina Square Jack's Place Restaurant, led by Mr. Colin, for the great dining experiences that my guests and I had on numerous occasions (our latest dining was on 31/07/2010 @ 8 pm, Bill No.: 047772). My guests and I are very particular with great service, food quality and dining experience with the local restaurants. I would say we would not fail to tell about bad dining experience with Restaurants and to compliment the great ones. From our recent dining at the Marina Square outlet, we agreed to grade the staffs as follows:
"Good" for Greeting & Friendliness
(they would earn an Excellent by remembering names),
"Excellent" for Attentiveness,
"Excellent" for Menu Knowledge,
"Excellent" for Promptness/Waiting Time,
"Excellent" for Staff Grooming,
The food quality had been consistent and we love the presentation, variety and quality of those we had over there. It is certainly value for money for us. The Manager had led the team very well (from our observations) and he had consistently checked on us to see that we had been taken good care of during our frequent dining there.
We would continue to visit the Marina Square outlet, as we work near, and to get our guests to dine there as well as we are confident with getting great dining experience.
We wish the staffs and management team of Marina Square well and many great years ahead!
Best Regards,
K S Tan, (Mr.)
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Sent: Thursday, 29 July, 2010 9:15 PM
Subject: Online Feedback Form
What a surprise we have, although we asked about any birthday special n did not order any cake to celebrate. But we do have a great time that the manager n Anupreet did respond to us, by sending a slice of pie cake to my husband after our meal. its not the slice of cake or birthday song that make our day, is the effort and team of staff you have in your organisation...CHEER and THANK TO U ALL...
From GRACE/JOHN
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Sent: Wednesday, 28 July, 2010 10:13 AM
Subject: Online Feedback Form
I am writing in to commend Puveen for his great service. He is always attentive and tries his best to meet our sometimes, difficult requests.
A. Teo
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Sent: Saturday, July 17, 2010 6:06 PM
Subject: Online Feedback Form
We would like to compliment Lawrence Lai and the team at Jack's Place SAFRA Jurong
for their consistent, warm, friendly and attentive service during our recent visits to this outlet.
Thank you for the pleasant dining experience!
Warmest Best Regards & God Bless,
Steven & Maureen
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Sent: Friday, July 16, 2010 4:46 PM
Subject: Mr Daniel - Jack's Place @ United Square
Dear Jack’s Place Management,
I would like to express my thank you to your staff, Mr. Daniel for his excellent services. My colleague and I have our lunch at Jack’s Place, United Square this afternoon. Mr. Daniel has demonstrated a good knowledge of the food and beverage items in your menu. In addition, he was friendly and attended to our requests very promptly. My colleague and I were very happy with his service. In Singapore, we really need more service staff like Mr. Daniel.
Cheers
Foo. L.P
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